Listen Technologies
EMBEDDED HR SUPPORT THAT EVOLVED WITH THE BUSINESS
Listen Technologies transforms HR from reactive chaos to strategic clarity
Download the full PDF here: Listen Technologies Case Study
INTRODUCTION
Listen Technologies is a global leader in assistive listening and audio communication systems, helping people overcome barriers related to hearing loss, language, and noise. As the company scaled, CEO Maile Keone knew HR couldn’t be left to chance. After more than 18+ months without dedicated HR leadership and evolving hiring needs, President & CEO Maile Keone turned to Amplēo HR for support.
CHALLENGE
During a period of growth and organizational transition, Listen Technologies operated without internal HR leadership for over a year. With no dedicated HR leader in place, Maile was managing benefits questions, compliance risks, and employee issues on her own—while driving a fast-growing product strategy. The result: HR was reactive, fragmented, and pulling her away from higher-impact work.
SOLUTION
Referred by Amplēo Finance, Maile reconnected with Abby Martin and quickly saw a difference. Abby’s deep expertise, empathy, and flexibility stood out. The engagement began with a search—then evolved into a part-time placement with Chris Lynford, who proved to be such a strong fit that the company ultimately hired her full-time.
Chris integrated quickly, bringing structure and professionalism from the start:
- Led benefits package redesign and vendor negotiation
- Handled complex employee relations with empathy and skill
- Delivered a comprehensive assessment of legal and compliance gaps
- Created visibility through regular reports and clear priorities
- Built trust and embedded herself as a core member of the team
RESULTS
Rapid risk reduction: Legal and compliance gaps surfaced and prioritized within weeks
Increased leadership bandwidth: Maile shifted HR tasks off her desk and back into the right hands
Clearer HR roadmap: Defined the right level of support needed—including a transition to full-time HR
Employee confidence restored: Chris became a trusted, in-house-level presence
Strategic shift: From reactive firefighting to proactive HR planning
CLIENT QUOTE
“Chris transformed our HR function—on both the people and operations side. She handled crisis situations, led a benefits overhaul, and embedded into the team from day one. Abby is a rockstar, and if she’s hiring this caliber of talent, you can feel confident putting your HR in Amplēo’s hands.”
—Maile Keone, President & CEO, Listen Technologies
CONCLUSION
Amplēo HR helped Listen Technologies move from HR uncertainty to confidence and clarity. What started as a flexible solution quickly became essential—so much so that the part-time resource became a full-time hire. With a trusted HR foundation in place, the company is scaling forward with focus, backed by a partner that delivers just-right support at every stage.
