Alexia Concepcion is an HR and operations professional with over five years of experience supporting people operations, payroll processes, compliance, and internal systems across nonprofit and corporate environments. She specializes in streamlining HR workflows, improving data accuracy, and building operational structures that support both employees and leadership. Alexia is most energized by work that strengthens the employee experience through clear processes, thoughtful systems, and consistent follow-through. She is committed to helping clients create efficient, people-centered operations that scale with confidence.
Professional Specialties
Areas of Expertise
- People operations & HR administration
- Payroll support, audits & data accuracy
- Employee onboarding & offboarding
- Compliance & records management
- Process improvement & documentation
Technical Proficiencies
- HRIS & People Systems: Workday, GoCo, Magnit Global, SAP Fieldglass
- Project, Operations & Business Systems: Jira, Trello, Notion, Salesforce
- AI & Productivity Tools: ChatGPT, Copilot
- Documentation & Process Design: Canva, Google Workspace, Microsoft 365
Certifications & Credentials
- MBA Candidate, University of St. Thomas
- Google Project Management Certificates
- Salesforce Pathways Certificates
Professional Experience
Office Specialist, People & Operations
Genesys Works Twin Cities
March 2023 – Present
- Streamlined onboarding and compliance processes within the HRIS, improving audit accuracy and reducing onboarding time for employees and more than 250 interns annually.
- Conduct payroll audits, manage deductions, and coordinate submissions with National HR to ensure accurate and timely payroll across multiple sites.
- Support executive leadership and board operations through scheduling, documentation, and organization-wide initiative coordination.
Associate Global Mobility Counselor
Plus Relocation
February 2022 – January 2023
- Guided employees through relocation, leave, and policy processes, ensuring compliance, clarity, and accurate documentation.
- Coordinated vendor services and maintained compliance records to support seamless employee transitions.
Real Estate Services Administrator
CBRE, Inc.
November 2020 – February 2022
- Supported payroll-impacting data entry, invoice processing, and compliance reporting across multiple properties.
- Assisted with budget preparation and vendor coordination, improving financial accuracy and reducing processing delays.
Education & Credentials
Master of Business Administration (MBA), Candidate
University of St. Thomas – Opus College of Business
Expected May 2029
Bachelor of Science in Nursing
Minnesota School of Business
2016
Personal Interests
Outside of work, Alexia enjoys reading, traveling, and building creative communities. These interests reflect her curiosity, attention to detail, and people-first approach to problem-solving—qualities she brings to every client engagement.